Headlight Tracker
Learn more about the different statuses of our Headlight Tracker and know the precise situation of your headlights. Learn what each of the statuses means. If we haven’t update your order to the next state is because we are still working on the current one. Example, your order status is set on labor in the process, but it has been two weeks since the last update. We could be waiting for a replacement part after learning it was not working correctly. We want to make sure you receive a perfect set of headlights that are ready to install and enjoy without any downtime. Not getting status updates does not mean we are not working hard on your headlights. Most orders are unique and might challenge us in every step of the way.
Order Received
Ordered Parts
Labor In Process
Wiring in Process
Finished
Preparing For Shipping
Shipped
You will receive a notification letting you know the tracking number of your lights. Please remember to be at home the day of delivery since only the person that placed the order is allowed to receive the shipment. The post office will leave a note if the customer is not present to receive the package. You will need to pick up the box at the location indicated on the slip.
Please inspect the new headlights for any visible damage in case the box shows tear/wear signs from shipping and report any problems directly to us by phone or email. Don’t forget to ask us for help if you need instructions for the installation.